At the heart of the methodology was the creation of the X-ii scale.
The X-ii Scale is represented by a grid, with wellbeing and economic impact forming the two main axes. These were chosen after assessing public and research domain conversations about the pandemic’s impact in late April. This scale is now being deployed to understand the implications of transformational behaviour change.
Its first application was in a two year study to assess the impact of COVID-19 on the relationship between individuals and organisations. This has involved four study cycles with over 12,000 respondents, starting in 2020 with the final cycle scheduled in 2022.